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compwiz201@gmail.com
Fair Lawn, NJ
Mon-Fri: 9 AM – 5 PM ||| 201-703-1232

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Support Portal

Submit a Support Request

Use the form below to report an issue, request assistance, or ask a question. All support requests are logged and prioritized based on urgency. You will receive a confirmation email once your ticket is submitted.

Please include as much detail as possible, including error messages, screenshots, or recent changes. This helps ensure faster resolution.

Support Form

Contact Information

Business Location / Office

Issue Details

Access & Scheduling

Preferred Time for Follow‑Up

Support Hours

Please include as much detail as possible, including error messages, screenshots, or recent changes. This helps ensure faster resolution.

  • Standard Support: Monday–Friday, 9 AM–5 PM EST
  • Emergency Support: Available at premium rate
  • After‑Hours Support: Available by appointment

Priority Levels

Support requests are handled based on urgency:

  • High Priority (Critical): System outages, email failures, server issues Target Response: Within 1–2 hours during support hours
  • Medium Priority: Workflow disruptions, application issues Target Response: Same business day
  • Low Priority: General questions, minor issues Target Response: Within 24 hours

Contact

If you need immediate assistance or cannot access the form:
Phone: 201‑703‑1232
Email: compwiz201@gmail.com

About compWiz

compWiz LLC provides reliable, friendly IT support for small and mid‑size businesses across Northern New Jersey. With over 20 years of experience, we deliver fast, dependable service and clear communication — every time.